For cancellations and returns, please contact us at info@indiaartsshop.com.
CANCELLATIONS:
We will not be able to process a cancellation if the order/orders are processed. In case the cancellation request is received before the order is processed, you will receive store credit against the cancellation of an order.
RETURNS:
- Returns are only possible against store credit. The store credit must be redeemed within 365 Days after the return has been received. The original shipping charges and duties will not be refunded.
- The product must be returned to us within 30 days from the date it was received by the customer. The product must be unused, unworn, unwashed, and undamaged. The product must be returned with all tags attached in its original condition.
- Lidder Bridge Export Pvt. Ltd. will not be not responsible for any damage caused in the return transit of the product.
- Goods once sold can only be exchanged for store credit if they meet the terms & conditions stated.
- In case you receive a damaged or defective product, or the wrong product, kindly contact us within 24 hours after receiving the product. Please include comprehensive details regarding the defects or complaints of the product delivered to you. We will get back to you as soon as possible. If the details provided are found accurate, Lidder Bridge Export Pvt. Ltd. will replace the product and bear the respective costs of shipping. Where a replacement is not possible, a store credit will be issued to the customer. Shipping and delivery times will be as detailed in the shipping policy.